Exchange Policy | Malas

Product Exchange Policy

Exchange Policy :
We have a product exchange policy. In case the product you received is damaged or defective, our Exchange policy has got you covered. Please call us or email us on We will arrange for a pick up for the damaged/ defective product and send you a replacement.
If you have received damaged product or the wrong item, please call us or mail us at with your order number and couple of pictures of the material within 7 Days of delivery. We will try and replace the product as soon as possible.

Packaging & Quality Check :
We take extra care in packing your favorite products, so that they reach you in pristine form. All the products are cleaned and packed in hygienic environment by professional with proper precautions. We follow stringent rules for quality check of all products that leaves for delivery to our customers. We request you to check your products at the time of delivery for their quality. We assure you that we strive hard to achieve best quality of products , packaging & fastest possible delivery.

Payments :
You can pay using any one of the available methods
1. Cash on Delivery
2. Credit/Debit cards
3. Net Banking

Secure Online Payment & Transaction :
We support all major Debit and Credit cards, Net Banking with of major Banks in India.

Failed Transaction & Refund :
If your online transaction fails due to any circumstance, or money is debited from your bank account but your order is not placed on our site. Please write to us at - for necessary refunds. We assure you to work closely with you to remove any kind of inconvenience you are facing and promise you a speed refund.

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